Wagtail is born out of many years of experience building websites, learning approaches that work and ones that don't, and striking a balance between power and simplicity, structure and flexibility. We hope you find that Wagtail is in that sweet spot. However, as a piece of software, Wagtail can only take that mission so far. It's up to you to create a site that's beautiful and a joy to work with. So, while it's tempting to rush ahead and start building, it's worth taking a moment to understand the design principles that Wagtail is built on.
In the spirit of ["The Zen of Python"](https://www.python.org/dev/peps/pep-0020/), The Zen of Wagtail is a set of guiding principles, both for building websites in Wagtail, and for the ongoing development of Wagtail itself.
The key to using Wagtail effectively is to recognize that there are multiple roles involved in creating a website: the content author, site administrator, developer and designer. These may well be different people, but they don't have to be. If you're using Wagtail to build your personal blog, you'll probably find yourself hopping between those different roles. Either way, it's important to be aware of which of those hats you're wearing at any moment, and to use the right tools for that job. A content author or site administrator does the bulk of their work through the Wagtail [admin interface](https://guide.wagtail.org/en-latest/concepts/wagtail-interfaces/#admin-interface). A developer or designer spends most of their time writing Python, HTML or CSS code. This is a good thing. Wagtail isn't designed to replace the job of programming. Maybe one day someone will come up with a drag-and-drop UI for building websites that's as powerful as writing code, but Wagtail is not that tool, and does not try to be.
A common mistake is to push too much power and responsibility into the hands of the content author and site administrator. Indeed, if those people are your clients, they are probably loudly clamouring for that. However, the success of your site depends on your ability to say no. The real power of content management comes not from handing control over to CMS users, but from setting clear boundaries between the different roles. Amongst other things, this means not having editors doing design and layout within the content editing interface, and not having site administrators building complex interaction workflows that you can better achieve in code.
Whether your site is about cars, cats, cakes or conveyancing, your content authors will be arriving at the Wagtail [admin interface](https://guide.wagtail.org/en-latest/concepts/wagtail-interfaces/#admin-interface) with some domain-specific information they want to put up on the website. Your aim as a site builder is to extract and store this information in its raw form, and not one particular author's idea of how that information should look.
Keeping design concerns out of page content has numerous advantages. It ensures that the design remains consistent across the whole site, not subject to the whims of editors from one day to the next. It allows you to make full use of the informational content of the pages. For example, if your pages are about events, then having a dedicated "Event" page type with data fields for the event date and location allows you to present the events in a calendar view or filtered listing, which wouldn't be possible if those were just implemented as different styles of heading on a generic page. Finally, if you redesign the site at some point in the future, or move it to a different platform entirely, you can be confident that the site content will work in its new setting, and not be reliant on being formatted in a particular way.
Suppose a content author comes to you with a request: "We need this text to be in bright pink Comic Sans". Your question to them should be "Why? What's special about this particular bit of text?" If the reply is "I just like the look of it", then you'll have to gently persuade them that it's not up to them to make design choices. But if the answer is "it's for our Children's section", then that gives you a way to divide the editorial and design concerns. Then you can give your editors the ability to designate certain pages as being "the Children's section" through tagging, different page models, or the site hierarchy, and let designers decide how to apply styles based on that.
While the sales pitch may make it appear appealing, the truth is that the average user of a content management system (CMS) would find it practically impossible to make such a fundamental change. This holds especially true for a live website, as it requires a deep understanding of programming and an awareness of the potential consequences of the change. As such, it will always be the programmer's job to negotiate that point-and-click interface. All you've done is take them away from the comfortable world of writing code, where they have a whole ecosystem of tools, from text editors to version control systems, to help them develop, test, and deploy their code changes.
Wagtail recognizes that most programming tasks are best done by writing code, and doesn't try to turn them into box-filling exercises when there's no good reason to. Likewise, when building functionality for your site, you should keep in mind that some features are destined to be maintained by the programmer rather than a content editor, and consider whether making them configurable through the Wagtail [Admin interface](https://guide.wagtail.org/en-latest/concepts/wagtail-interfaces/#admin-interface) is going to be more of a hindrance than a convenience. For example, Wagtail provides a form builder to allow content authors to create general-purpose data collection forms. You might be tempted to use this as the basis for more complex forms that integrate with a CRM system or payment processor for instance. However, in this case, there's no way to edit the form fields without rewriting the backend logic. So making them editable through Wagtail has limited value. More likely, you'd be better off building these using Django's form framework, where the form fields are defined entirely in code.