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Update main README (#18926)

Several updates as this was out of date:
- A few new additions of surveys
- Full list of what you get for free
- Clarify self host doesn't get customer support
- Removed the Docs & Support section as it just duplicates a bunch of content (we already provide loads of links to the docs)
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@ -22,15 +22,21 @@
- Gather insights by capturing session replays, console logs, and network monitoring
- Improve your product with A/B testing that automatically analyzes performance
- Safely roll out features to select users or cohorts with feature flags
- Send out fully customizable surveys to specific cohorts of users
- Connect to external services and manage data flows with PostHog CDP
PostHog is available with hosting in the EU or US and is fully SOC 2 compliant. It's free to get started and your first 1 million events (and 15k replays) are free every month. We're constantly adding new features, such as user surveys!
PostHog is available with hosting in the EU or US and is fully SOC 2 compliant. It's free to get started and comes with a generous monthly free tier:
- 1 million product analytics events
- 15k session replays
- 1 million feature flag requests
- 250 survey responses
We're constantly adding new features, with web analytics and data warehouse now in beta!
## Table of Contents
- [Get started for free](#get-started-for-free)
- [Features](#features)
- [Docs and support](#docs-and-support)
- [Docs](#docs)
- [Contributing](#contributing)
- [Philosophy](#philosophy)
- [Open-source vs paid](#open-source-vs-paid)
@ -49,11 +55,9 @@ You can deploy a hobby instance in one line on Linux with Docker (recommended 4G
/bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/posthog/posthog/HEAD/bin/deploy-hobby)"
```
Open source deployments should scale to approximately 100k events per month, after which we recommend migrating to a PostHog Cloud instance. See our [docs for more info and limitations](https://posthog.com/docs/self-host/open-source/deployment).
Open source deployments should scale to approximately 100k events per month, after which we recommend migrating to a PostHog Cloud instance. See our [docs for more info and limitations](https://posthog.com/docs/self-host/open-source/deployment). Please note that we do not provide customer support for open source deployments.
PostHog has [sunset support for self-hosted K8s deployments](https://posthog.com/blog/sunsetting-helm-support-posthog).
## Features
## Docs
![ui-demo](https://user-images.githubusercontent.com/85295485/144591577-fe97e4a5-5631-4a60-a684-45caf421507f.gif)
<p align="center">Want to find out more? <a href="https://posthog.com/book-a-demo">Request a demo!</a>
@ -64,12 +68,13 @@ PostHog brings all the tools and data you need to build better products.
- **Event-based analytics:** Capture your product's usage [automatically](https://posthog.com/docs/integrate/client/js#autocapture), or [customize](https://posthog.com/docs/integrate) it to your needs
- **User and group tracking:** Understand the [people](https://posthog.com/manual/persons) and [groups](https://posthog.com/manual/group-analytics) behind the events and track properties about them
- **Data visualizations:** Create and share [graphs](https://posthog.com/docs/features/trends), [funnels](https://posthog.com/docs/features/funnels), [paths](https://posthog.com/docs/features/paths), [retention](https://posthog.com/docs/features/retention), and [dashboards](https://posthog.com/docs/features/dashboards)
- **SQL access:** Use SQL to get a deeper understanding of your users, breakdown information and create completely tailored visualizations
- **SQL access:** Use [SQL](https://posthog.com/docs/product-analytics/sql) to get a deeper understanding of your users, breakdown information and create completely tailored visualizations
- **Session replays:** [Watch videos](https://posthog.com/docs/features/session-recording) of your users' behavior, with fine-grained filters and privacy controls, as well as network monitoring and captured console logs
- **Heatmaps:** See where users click and get a visual representation of their behaviour with the [PostHog Toolbar](https://posthog.com/docs/features/toolbar)
- **Feature flags:** Test and manage the rollout of new features to specific users and groups, or deploy flags as kill-switches
- **Feature flags:** Test and manage the rollout of [new features](https://posthog.com/docs/feature-flags/installation) to specific users and groups, or deploy flags as kill-switches
- **A/B and multivariate experimentation:** run simple or complex changes as [experiments](https://posthog.com/manual/experimentation) and get automatic significance calculations
- **Correlation analysis:** Discover what events and properties [correlate](https://posthog.com/manual/correlation) with success and failure
- **Surveys:** Collect qualitative feedback from your users using fully customizable [surveys](https://posthog.com/docs/surveys/installation)
### Data and infrastructure tools
@ -79,16 +84,6 @@ PostHog brings all the tools and data you need to build better products.
[Read a full list of PostHog features](https://posthog.com/product).
## Docs and support
Read how to [integrate](https://posthog.com/docs/integrate), and [extend](https://posthog.com/docs/apps) an open-source 'Hobby' deployment of PostHog in our [documentation](https://posthog.com/docs).
Check out our [tutorials](https://posthog.com/docs/apps) for step-by-step guides, how-to's, and best practices.
Learn more about getting the most out of PostHog's features in [our product manual](https://posthog.com/using-posthog).
[Ask a question](https://posthog.com/questions) to get support.
## Contributing
We <3 contributions big and small. In priority order (although everything is appreciated) with the most helpful first: