mirror of
https://github.com/django/django.git
synced 2024-11-24 20:07:01 +01:00
97cb07c3a1
git-svn-id: http://code.djangoproject.com/svn/django/trunk@8506 bcc190cf-cafb-0310-a4f2-bffc1f526a37
76 lines
3.3 KiB
Plaintext
76 lines
3.3 KiB
Plaintext
.. _faq-help:
|
|
|
|
FAQ: Getting Help
|
|
=================
|
|
|
|
How do I do X? Why doesn't Y work? Where can I go to get help?
|
|
--------------------------------------------------------------
|
|
|
|
If this FAQ doesn't contain an answer to your question, you might want to
|
|
try the `django-users mailing list`_. Feel free to ask any question related
|
|
to installing, using, or debugging Django.
|
|
|
|
If you prefer IRC, the `#django IRC channel`_ on the Freenode IRC network is an
|
|
active community of helpful individuals who may be able to solve your problem.
|
|
|
|
.. _`django-users mailing list`: http://groups.google.com/group/django-users
|
|
.. _`#django IRC channel`: irc://irc.freenode.net/django
|
|
|
|
Why hasn't my message appeared on django-users?
|
|
-----------------------------------------------
|
|
|
|
django-users_ has a lot of subscribers. This is good for the community, as
|
|
it means many people are available to contribute answers to questions.
|
|
Unfortunately, it also means that django-users_ is an attractive target for
|
|
spammers.
|
|
|
|
In order to combat the spam problem, when you join the django-users_ mailing
|
|
list, we manually moderate the first message you send to the list. This means
|
|
that spammers get caught, but it also means that your first question to the
|
|
list might take a little longer to get answered. We apologize for any
|
|
inconvenience that this policy may cause.
|
|
|
|
.. _django-users: http://groups.google.com/group/django-users
|
|
|
|
Nobody on django-users answered my question! What should I do?
|
|
--------------------------------------------------------------
|
|
|
|
Try making your question more specific, or provide a better example of your
|
|
problem.
|
|
|
|
As with most open-source mailing lists, the folks on django-users_ are
|
|
volunteers. If nobody has answered your question, it may be because nobody
|
|
knows the answer, it may be because nobody can understand the question, or it
|
|
may be that everybody that can help is busy. One thing you might try is to ask
|
|
the question on IRC -- visit the `#django IRC channel`_ on the Freenode IRC
|
|
network.
|
|
|
|
You might notice we have a second mailing list, called django-developers_ --
|
|
but please don't e-mail support questions to this mailing list. This list is
|
|
for discussion of the development of Django itself. Asking a tech support
|
|
question there is considered quite impolite.
|
|
|
|
.. _django-developers: http://groups.google.com/group/django-developers
|
|
|
|
I think I've found a bug! What should I do?
|
|
-------------------------------------------
|
|
|
|
Detailed instructions on how to handle a potential bug can be found in our
|
|
:ref:`Guide to contributing to Django <reporting-bugs>`.
|
|
|
|
I think I've found a security problem! What should I do?
|
|
--------------------------------------------------------
|
|
|
|
If you think you've found a security problem with Django, please send a message
|
|
to security@djangoproject.com. This is a private list only open to long-time,
|
|
highly trusted Django developers, and its archives are not publicly readable.
|
|
|
|
Due to the sensitive nature of security issues, we ask that if you think you
|
|
have found a security problem, *please* don't send a message to one of the
|
|
public mailing lists. Django has a
|
|
:ref:`policy for handling security issues <reporting-security-issues>`;
|
|
while a defect is outstanding, we would like to minimize any damage that
|
|
could be inflicted through public knowledge of that defect.
|
|
|
|
.. _`policy for handling security issues`: ../contributing/#reporting-security-issues
|