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svn+ssh://pythondev@svn.python.org/python/trunk ........ r80388 | georg.brandl | 2010-04-23 00:15:33 +0200 (Fr, 23 Apr 2010) | 1 line Add "report a bug" links in some prominent places. Make it clear that doc bugs can be mailed to docs@python.org. Clarify tracker usage. ........
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.. _reporting-bugs:
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**************
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Reporting Bugs
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**************
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Python is a mature programming language which has established a reputation for
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stability. In order to maintain this reputation, the developers would like to
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know of any deficiencies you find in Python.
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Documentation bugs
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==================
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If you find a bug in this documentation or would like to propose an improvement,
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please send an e-mail to docs@python.org describing the bug and where you found
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it. If you have a suggestion how to fix it, include that as well.
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docs@python.org is a mailing list run by volunteers; your request will be
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noticed, even if it takes a while to be processed.
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Of course, if you want a more persistent record of your issue, you can use the
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issue tracker for documentation bugs as well.
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Using the Python issue tracker
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==============================
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Bug reports for Python itself should be submitted via the Python Bug Tracker
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(http://bugs.python.org/). The bug tracker offers a Web form which allows
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pertinent information to be entered and submitted to the developers.
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The first step in filing a report is to determine whether the problem has
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already been reported. The advantage in doing so, aside from saving the
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developers time, is that you learn what has been done to fix it; it may be that
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the problem has already been fixed for the next release, or additional
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information is needed (in which case you are welcome to provide it if you can!).
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To do this, search the bug database using the search box on the top of the page.
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If the problem you're reporting is not already in the bug tracker, go back to
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the Python Bug Tracker and log in. If you don't already have a tracker account,
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select the "Register" link or, if you use OpenID, one of the OpenID provider
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logos in the sidebar. It is not possible to submit a bug report anonymously.
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Being now logged in, you can submit a bug. Select the "Create New" link in the
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sidebar to open the bug reporting form.
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The submission form has a number of fields. For the "Title" field, enter a
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*very* short description of the problem; less than ten words is good. In the
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"Type" field, select the type of your problem; also select the "Component" and
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"Versions" to which the bug relates.
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In the "Comment" field, describe the problem in detail, including what you
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expected to happen and what did happen. Be sure to include whether any
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extension modules were involved, and what hardware and software platform you
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were using (including version information as appropriate).
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Each bug report will be assigned to a developer who will determine what needs to
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be done to correct the problem. You will receive an update each time action is
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taken on the bug. See http://www.python.org/dev/workflow/ for a detailed
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description of the issue workflow.
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.. seealso::
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`How to Report Bugs Effectively <http://www.chiark.greenend.org.uk/~sgtatham/bugs.html>`_
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Article which goes into some detail about how to create a useful bug report.
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This describes what kind of information is useful and why it is useful.
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`Bug Writing Guidelines <http://developer.mozilla.org/en/docs/Bug_writing_guidelines>`_
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Information about writing a good bug report. Some of this is specific to the
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Mozilla project, but describes general good practices.
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