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60 lines
2.9 KiB
ReStructuredText
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.. _reporting-bugs:
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************************
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Reporting Bugs in Python
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************************
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Python is a mature programming language which has established a reputation for
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stability. In order to maintain this reputation, the developers would like to
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know of any deficiencies you find in Python.
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If you find errors in the documentation, please use either the "Add a comment"
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or the "Suggest a change" features of the relevant page in the most recent
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online documentation at http://docs.python.org/.
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All other bug reports should be submitted via the Python Bug Tracker
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(http://bugs.python.org/). The bug tracker offers a Web form which allows
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pertinent information to be entered and submitted to the developers.
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The first step in filing a report is to determine whether the problem has
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already been reported. The advantage in doing so, aside from saving the
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developers time, is that you learn what has been done to fix it; it may be that
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the problem has already been fixed for the next release, or additional
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information is needed (in which case you are welcome to provide it if you can!).
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To do this, search the bug database using the search box on the top of the page.
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If the problem you're reporting is not already in the bug tracker, go back to
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the Python Bug Tracker. If you don't already have a tracker account, select the
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"Register" link in the sidebar and undergo the registration procedure.
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Otherwise, if you're not logged in, enter your credentials and select "Login".
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It is not possible to submit a bug report anonymously.
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Being now logged in, you can submit a bug. Select the "Create New" link in the
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sidebar to open the bug reporting form.
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The submission form has a number of fields. For the "Title" field, enter a
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*very* short description of the problem; less than ten words is good. In the
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"Type" field, select the type of your problem; also select the "Component" and
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"Versions" to which the bug relates.
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In the "Change Note" field, describe the problem in detail, including what you
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expected to happen and what did happen. Be sure to include whether any
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extension modules were involved, and what hardware and software platform you
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were using (including version information as appropriate).
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Each bug report will be assigned to a developer who will determine what needs to
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be done to correct the problem. You will receive an update each time action is
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taken on the bug.
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.. seealso::
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`How to Report Bugs Effectively <http://www-mice.cs.ucl.ac.uk/multimedia/software/documentation/ReportingBugs.html>`_
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Article which goes into some detail about how to create a useful bug report.
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This describes what kind of information is useful and why it is useful.
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`Bug Writing Guidelines <http://www.mozilla.org/quality/bug-writing-guidelines.html>`_
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Information about writing a good bug report. Some of this is specific to the
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Mozilla project, but describes general good practices.
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